Workforce Development Specialist (Remote Sales)
We are looking for a dynamic Workforce Development Specialist (WDS) to help us expand our existing customer base. In this role, you will deal directly with our existing partners to find expansion opportunities and build a sales pipeline for new opportunities.
To be successful as a WDS you should have a persuasive attitude, excellent customer relationship skills, and a passion for sales. Ultimately, a top-class WDS can improve and increase sales by creating lasting bonds with customers.
GENERAL DUTIES AND RESPONSIBILITIES
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls
• Communicating with new and existing partners - Case Managers/Workforce Office Directors/Employer partners
• Drive both sales growth and account retention by introducing the MedCerts product offerings
• Setting up virtual appointments for Workforce Development Managers and hosting individual online meetings
• Develop and implement outreach strategies in designated territories
• Analyzing customer behavior
• Building positive relationships with partners
• Working collaboratively across teams
• Creative problem solving
• Special grant project facilitation
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory in Salesforce
• Understanding customer needs and requirements
• Routing qualified opportunities to the appropriate sales executives for further development and closure
REQUIRED QUALIFICATIONS
• 3+ years' experience in a similar role
• Excellent customer service skills
• Strong conflict resolution skills
• In-depth knowledge of sales and marketing software
• Advanced communication and interpersonal skills
• Empathy and patience
• Advanced organizational skills
• Flexibility associated with workload during peak times
WORKING CONDITIONS
This is a remote position in which work will be completed during normal business hours (approximately 8:30am – 5:00pm).