Associate Admissions Advisor (Remote)

Remote

Full Time

Mid Level

The overall responsibility of an Admissions Advisor/Education Consultant with MedCerts is to recruit prospective students to enroll in the right MedCerts program. Customer service and professionalism throughout the process is a must and will be monitored by leadership.

We are looking for someone that wants to work alongside amazing people while creating great products and experiences that make a difference in lives of thousands of adult-learners each year. MedCerts promotes a culture of accountability, integrity, and collaboration where our team members have an opportunity to develop and grow professionally.

ESSENTIAL FUNCTIONS
•   Meet and exceed monthly, quarterly, and annual recruitment goals.
•   Provide excellent customer service to all current and potential students.
•   Obtain expert product knowledge in all MedCerts educational courses and programs.
•   Responsible for three or more hours of student talk time per day.
•   When three or more hours of student talk time per day is not met, Educational Consultants are responsible for making 75+ outbound calls per day

GENERAL DUTIES AND RESPONSIBILITIES
•   Continually prospect new students using MedCerts’ ISDC dialing system, text messaging and email.
•   Follow up with prospective students for training application and approval forms.
•   Develop and maintain referral partnerships with current and former students. One enrollment per month from a referral source.
•   Provide prompt follow-up on all incoming leads. Within business hours the expectation is 5 minutes or less.
•   Responsible for understanding and discussing how the student will pay for our program. Ex: MyCAA, WIOA and or Self-Pay
•   Utilize Salesforce to manage a successful pipeline of prospective students.
•   Maintain complete Salesforce records. Add notes for every interaction with our students and properly status students within the sales cycle.

REQUIRED QUALIFICATIONS
•   Experience with Microsoft Office software (Word, Outlook, Excel, PowerPoint)
•   Professional communication skills.
•   At least 2 years of experience in sales, admissions, or healthcare recruiting is required.
•   BA/BS degree or equivalent experience
•   Inside Phone Sales Experience- Minimum 2 years High Volume
•   Experience with CRM software required (Salesforce preferred)

WORKING CONDITIONS

This is a remote position in which work will be completed during normal business hours (approximately 9:00am – 6:00pm).

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