Workforce Development Specialist (Remote Sales)

Remote

Full Time

Entry Level

We are looking for a dynamic Workforce Development Specialist (WDS) to help us expand our existing customer base. In this role, you will deal directly with our existing partners to find expansion opportunities and build a sales pipeline for new opportunities.
To be successful as a WDS you should have a persuasive attitude, excellent customer relationship skills, and a passion for sales. Ultimately, a top-class WDS can improve and increase sales by creating lasting bonds with customers.

GENERAL DUTIES AND RESPONSIBILITIES

•   Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls
•   Communicating with new and existing partners - Case Managers/Workforce Office Directors/Employer partners
•   Drive both sales growth and account retention by introducing the MedCerts product offerings
•   Setting up virtual appointments for Workforce Development Managers and hosting individual online meetings
•   Develop and implement outreach strategies in designated territories
•   Analyzing customer behavior
•   Building positive relationships with partners
•   Working collaboratively across teams
•   Creative problem solving
•   Special grant project facilitation
•   Close sales and achieve quarterly quotas
•   Research accounts, identify key players and generate interest
•   Maintain and expand your database of prospects within your assigned territory in Salesforce
•   Understanding customer needs and requirements
•   Routing qualified opportunities to the appropriate sales executives for further development and closure

REQUIRED QUALIFICATIONS
•   3+ years' experience in a similar role
•   Excellent customer service skills
•   Strong conflict resolution skills
•   In-depth knowledge of sales and marketing software
•   Advanced communication and interpersonal skills
•   Empathy and patience
•   Advanced organizational skills
•   Flexibility associated with workload during peak times

WORKING CONDITIONS

This is a remote position in which work will be completed during normal business hours (approximately 8:30am – 5:00pm).

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